Terms and conditions
By using our website and purchasing products from our store, you agree to the following terms and conditions. Please read them carefully.
General Information
These terms govern your use of the Atelier Farsh website and services.
We reserve the right to update or change these terms at any time without prior notice.
Product Information
We make every effort to display accurate product descriptions, prices, and images. However, we do not guarantee that all information is error-free.
Also note:
Irregularities in handmade rugs, such as subtle color variations, slight size differences, and minor inconsistencies in patterns or texture, are natural outcomes of the handcrafting process. These variations occur due to factors like manual dyeing, differences in weaving tension, and the individual skill of the artist. While such imperfections might be seen as flaws in mass-produced items, they actually add to the rug’s uniqueness, reflecting the authenticity and craftsmanship behind each piece.
Colors of products may appear differently depending on your device settings.
Shipping and Delivery
We offer shipping within Europe.
Delivery times vary depending on your location. Shipping costs will be calculated at checkout.
Atelier Farsh is not responsible for delays caused by third-party carriers or customs.
Returns and Exchanges
We accept returns within 14 days of receipt, provided the product is in original condition.
Shipping costs for returns are the responsibility of the customer.
Custom orders are not eligible for return unless defective.
Intellectual Property
All content on this site, including text, images, and logos, is the property of Atelier Farsh and is protected by copyright law.
Limitation of Liability
Atelier Farsh is not responsible for any damages resulting from improper use of the rugs. To ensure your rug's longevity and preserve its beauty, please refer to our Rug Care page for proper maintenance and handling instructions.
Contact Information
For any questions or concerns, please contact us at hello@atelier-farsh.com
By using this site, you agree to these terms and conditions. Thank you for shopping with Atelier Farsh!